{"id":30097,"date":"2021-08-13T14:02:53","date_gmt":"2021-08-13T13:02:53","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?page_id=30097"},"modified":"2023-01-04T09:46:10","modified_gmt":"2023-01-04T09:46:10","slug":"virtual-assistants","status":"publish","type":"page","link":"https:\/\/developer.kore.ai\/v10-1\/virtual-assistants\/","title":{"rendered":"Automation Platform"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\" id=\"banner-section\" style=\"margin-top: 0px !important;margin-bottom: 0px !important;padding-left: 44px !important;\"><div class=\"l-section-h i-cf\" style=\"padding-top: 20px !important;padding-bottom: 20px !important;\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row  type_default valign_top vc_inner \"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner  vc_custom_1649932617568\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column  vc_custom_1649932729250\">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h1><span class=\"ez-toc-section\" id=\"Koreai_XO_Platform_Documentation\">Kore.ai XO Platform Documentation<\/span><\/h1>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row  type_default valign_middle vc_inner  vc_custom_1650277900047\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>Learn how to use Kore.ai Experience Optimization (XO) Platform \u2013 a one-stop platform that provides a scalable, secure, and repeatable solution to create virtual assistants that are able to communicate with people and systems, and perform a wide range of intelligent tasks through award-winning NLP.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"171\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220503082013\/xo-plaform-header-img-300x171.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220503082013\/xo-plaform-header-img-300x171.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220503082013\/xo-plaform-header-img.png 445w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto width_full color_custom\" id=\"blue-cta-sec\" style=\"background: #e7f1ff; color: #07377f;padding-right: 0px !important;padding-left: 0px !important;\"><div class=\"l-section-h i-cf\" style=\"padding-top: 40px !important;padding-bottom: 20px !important;\"><div class=\"g-cols vc_row type_default valign_middle\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row  type_default valign_middle vc_inner  vc_custom_1649930920587\"><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner  vc_custom_1649930937218\"><div class=\"wpb_wrapper\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img loading=\"lazy\" decoding=\"async\" width=\"311\" height=\"172\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220503082108\/buld-virtaul-assistant-img.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220503082108\/buld-virtaul-assistant-img.png 311w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220503082108\/buld-virtaul-assistant-img-300x166.png 300w\" sizes=\"auto, (max-width: 311px) 100vw, 311px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;Learn how to build Virtual Assistants&#8221; font_container=&#8221;tag:h2|font_size:30px|text_align:left|line_height:36px&#8221; use_theme_fonts=&#8221;yes&#8221;]\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>Learn how to build an intelligent virtual assistant that understands human intent, handles complex back-and-forth conversations, and completes tasks.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-btn-wrapper width_auto align_left\"><a class=\"w-btn us-btn-style_1\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/chatbot-overview\/koreai-platform\/\"><span class=\"w-btn-label\">Learn More<\/span><\/a><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\" id=\"TwoColEqualHeight\" style=\"margin-bottom: -10px !important;\"><div class=\"l-section-h i-cf\" style=\"padding-top: 20px !important;padding-bottom: 0px !important;\"><div class=\"g-cols vc_row type_boxes valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row  type_default valign_top vc_inner \"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;How can the Kore.ai\u2019s XO Platform help you?&#8221; font_container=&#8221;tag:h3|font_size:34px|text_align:left|color:%23202124|line_height:36px&#8221; use_theme_fonts=&#8221;yes&#8221;]<\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row  type_default valign_top vc_inner icon-box-design  vc_custom_1650280265001\" id=\"TwoColEqualHeightRow\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   two-col-box-section style_1\"><div id=\"Info-box-wrap-9255\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:125px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220503082202\/design-img.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-9255 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Design\">Design<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-9255 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>Design a conversational virtual assistant that acts as an intelligent intermediary between people, digital systems, and internet-enabled things.<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/bot-creation\/storyboard\/\" >Learn More&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   two-col-box-section style_1\"><div id=\"Info-box-wrap-8768\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:125px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220503082237\/train-img-1.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-8768 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Train\">Train<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-8768 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>Interpret diverse human expressions using NLP to identify user intents, using a deterministic (fundamental meaning) model and a probabilistic (machine learning) model separately or together.<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/nlp\/optimizing-bots\/\" >Learn More&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row  type_default valign_top vc_inner icon-box-design  vc_custom_1650279394725\" id=\"TwoColEqualHeightRow\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   two-col-box-section style_1\"><div id=\"Info-box-wrap-9257\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:125px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220503082309\/deploy-img-1.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-9257 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Deploy\">Deploy<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-9257 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>The Kore.ai XO Platform natively supports 30+ voice and digital enterprise and social messaging apps including MS Teams, Slack, WhatsApp as well as SMS and email. Speed deployments with pre-built integrations with leading IVRs and voice channels.<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/channel-enablement\/adding-channels-to-your-bot\/\" >Learn More&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   two-col-box-section style_1\"><div id=\"Info-box-wrap-4967\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:125px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220503082350\/analyze-img-1.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-4967 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Analyze\">Analyze<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-4967 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>Improve users\u2019 interaction with virtual assistants by tracking engagement, conversational analytics, and functional analytics from a centralized dashboard.<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/analyzing-your-bot\/analyzing-your-bot\/\" >Learn More&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\" id=\"whatsNew\" style=\"margin-top: 0px !important;\"><div class=\"l-section-h i-cf\" style=\"padding-top: 40px !important;padding-bottom: 40px !important;\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row  type_default valign_middle vc_inner \"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;What\u2019s New?&#8221; font_container=&#8221;tag:h3|font_size:34px|text_align:center|color:%23202124|line_height:36px&#8221; use_theme_fonts=&#8221;yes&#8221;]\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p style=\"text-align: center\">Learn about the latest trends and features offered by Kore.ai\u2019s XO Platform.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-btn-wrapper width_auto align_center\"><a class=\"w-btn us-btn-style_1\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/whats-new\/whats-new-in-this-release\/\"><span class=\"w-btn-label\">Lean More<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_grad\" data-grad=\"background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #F09D9F), color-stop(100%, #FED338));background: -moz-linear-gradient(left,#F09D9F 0%,#FED338 100%);background: -webkit-linear-gradient(left,#F09D9F 0%,#FED338 100%);background: -o-linear-gradient(left,#F09D9F 0%,#FED338 100%);background: -ms-linear-gradient(left,#F09D9F 0%,#FED338 100%);background: linear-gradient(left,#F09D9F 0%,#FED338 100%);\" data-bg-override=\"0\" data-upb-overlay-color=\"\" data-upb-bg-animation=\"\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"5.7\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><section class=\"l-section wpb_row height_auto color_custom\" id=\"PopularPost\" style=\"background: #f8f9fa; color: #3c4043;\"><div class=\"l-section-h i-cf\" style=\"padding-top: 20px !important;padding-bottom: 0px !important;\"><div class=\"g-cols vc_row type_boxes valign_middle\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row  type_default valign_top vc_inner \"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;Enterprise Ready&#8221; font_container=&#8221;tag:h3|font_size:34px|text_align:left|color:%23202124|line_height:36px&#8221; use_theme_fonts=&#8221;yes&#8221;]<\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row  type_default valign_top vc_inner  vc_custom_1650280432779\" id=\"ThreeColBtmBox\"><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   three-col-box-section style_1\"><div id=\"Info-box-wrap-2751\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:45px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220511122432\/vaa-icon.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-2751 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Virtual_Assistant_Administration\">Virtual Assistant Administration<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-2751 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>\nInvite users and handle their roles, manage the virtual assistants, and monitor enterprise security and controls.<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/bot-creation\/storyboard\/\" >Learn More&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   three-col-box-section style_1\"><div id=\"Info-box-wrap-3432\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:45px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220511122805\/api-icon.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-3432 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"APIs\">APIs<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-3432 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>Access and manage all the critical virtual assistant development activities using the APIs.<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/dialog-tasks\/\" >Learn More&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   three-col-box-section style_1\"><div id=\"Info-box-wrap-5288\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:45px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220511122957\/Vector-3.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-5288 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Universal_Virtual_Assistants\">Universal Virtual Assistants<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-5288 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>Interact with multiple enterprise virtual assistants through a single interactive interface.<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-intelligence\/bot-intelligence\/\" >Learn More&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row  type_default valign_top vc_inner \"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;Popular Posts&#8221; font_container=&#8221;tag:h3|font_size:34px|text_align:left|color:%23202124|line_height:36px&#8221; use_theme_fonts=&#8221;yes&#8221;]<\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row  type_default valign_top vc_inner  vc_custom_1650280432779\"><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   three-col-box-section style_1\"><div id=\"Info-box-wrap-2420\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:45px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220428055802\/storyboard-1.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-2420 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Storyboard\">Storyboard<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-2420 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>Visualizing how you want users to interact with the assistants is a very essential exercise in building successful virtual assistants.<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/bot-creation\/storyboard\/\" >Learn More&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   three-col-box-section style_1\"><div id=\"Info-box-wrap-7713\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:45px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220428055830\/Union-1.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-7713 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Dialog_Tasks\">Dialog Tasks<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-7713 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>Dialog Tasks represent a full conversational flow between a user and a bot with a network of nodes that are connected using conditions.<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/dialog-tasks\/\" >Learn More&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   three-col-box-section style_1\"><div id=\"Info-box-wrap-1250\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:45px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220428055858\/Vector-2.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-1250 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Intelligence\">Intelligence<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-1250 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>The best, most memorable assistants have conversation flows that feel natural and human-like.<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-intelligence\/bot-intelligence\/\" >Learn More&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row  type_default valign_top vc_inner  vc_custom_1649418628230\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;Quick Links&#8221; font_container=&#8221;tag:h3|font_size:34px|text_align:left|color:%23202124|line_height:36px&#8221; use_theme_fonts=&#8221;yes&#8221;]<\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row  type_default valign_top vc_inner  vc_custom_1650280614824\" id=\"ThreeColBtmBox\"><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   three-col-box-section style_1\"><div id=\"Info-box-wrap-7838\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:45px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220428055954\/Subtract.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-7838 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Support\">Support<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-7838 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>Reach out to our technical support team<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/support.kore.ai\/\" >Contact Support&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   three-col-box-section style_1\"><div id=\"Info-box-wrap-7949\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:45px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220428060024\/how-to-guide-icon.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-7949 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Koreai_Academy\">Kore.ai Academy<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-7949 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>Our online training is specially designed for those with little or no background in virtual assistant development and artificial intelligence.<\/p>\n<a class=\"aio-icon-read xx\" href=\" https:\/\/academy.kore.ai\/\" >Explore Courses &amp; Get Certified&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"aio-icon-component   three-col-box-section style_1\"><div id=\"Info-box-wrap-6001\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:45px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220428060056\/Vector-Stroke.png\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-6001 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><span class=\"ez-toc-section\" id=\"Developers_Community\">Developer's Community<\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-6001 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\n<p>Join the forum to learn, contribute, and collaborate with AI\/ML enthusiasts, NLP experts, and bot developers around the world.<\/p>\n<a class=\"aio-icon-read xx\" href=\"https:\/\/community.kore.ai\/\" >Join Community&nbsp;&raquo;<\/a><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto color_custom\" id=\"UsefullLinks\" style=\"background: #e4e5e7;\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row  type_default valign_top vc_inner  vc_custom_1650541438175\"><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h6>Useful Links<\/h6>\n<p><a href=\"https:\/\/developer.kore.ai\/v10-1\/bots-platform\/bot-builder\/\">Bot Builder<\/a><br \/>\n<a href=\"https:\/\/kore.ai\/kore-ai-chatbot-ai-glossary\/\">Chatbots and AI Glossary<\/a><br \/>\n<a href=\"https:\/\/info.kore.ai\/online-training-schedule\/\">Online Training<\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h6>Insights<\/h6>\n<p><a href=\"https:\/\/kore.ai\/press\/\">Press<\/a><br \/>\n<a href=\"https:\/\/kore.ai\/chatbot-platform-competitive-comparison\/\">Competitive Comparison<\/a><br \/>\n<a href=\"https:\/\/kore.ai\/use-cases\/\">Use Case eBooks<\/a><br \/>\n<a href=\"https:\/\/kore.ai\/resources\/\">Resources<\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h6>Company<\/h6>\n<p><a href=\"https:\/\/kore.ai\/about-kore\/\">About Kore.ai<\/a><br \/>\n<a href=\"http:\/\/blog.kore.ai\/\">Blog<\/a><br \/>\n<a href=\"https:\/\/kore.ai\/careers\/\">Careers<\/a><br \/>\n<a href=\"https:\/\/kore.ai\/events\/\">Events<\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Kore.ai XO Platform Documentation Learn how to use Kore.ai Experience Optimization (XO) Platform \u2013 a one-stop platform that provides a scalable, secure, and repeatable solution to create virtual assistants that are able to communicate with people and systems, and perform a wide range of intelligent tasks through award-winning NLP. 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