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  5. Adding a Google Calendar Bot

Adding a Google Calendar Bot

Kore.ai provides integration for a built-in Google Calendar Bot that you can use to display message notifications and execute tasks directly from the Kore.ai Messenger application or other channels. To use the Google Calendar Bot, you just need to add the Bot to Kore.ai Messenger, and then configure the settings for the Bot, such as authentication to access Google Calendar, and the notification messages that you want. This topic describes the Google Calendar built-in Bot for Kore.ai. For more information about other Kore.ai Bots, see Adding Bots.

About the Kore.ai Bot for Google Calendar

DIYGooglecalendarLogoThe Google Calendar app is designed to save your time and help you make the most of every day. You can use Google Calendar to keep track of all your events.

Integration Type Web Service – Connect to this Bot using a web service integration where Kore.ai polls the service for updates based on a specified interval.
Category Productivity – This Bot is available in the Kore.ai application in the Productivity category.
Channels Kore.ai – This Bot is available in the Kore.ai Messenger application.
Spark – This Bot is available in the Cisco Spark application.

Configuring Google Calendar 

To configure web service tasks, you need to add the Google Calendar Bot from the Kore.ai Bot Store, and then setup the task.

To setup a Google Calendar task, click Connect to Google Calendar, enter the Google Calendar URL for your company, for example, https://accounts.google.com, your Google Calendar account ID, your password, and then press Enter.

After you are connected, you can perform tasks for Google Calendar directly from the Kore.ai Messenger application and setup message notifications to get notified in the Kore.ai application when an event occurs in Google Calendar.

You can integrate a Google Calendar task with Kore.ai. To configure the Create Event task, click , click Create Event, and then in the Perform Task dialog,

  • enter a Subject for the event
  • optionally enter an event Description
  • click in the Start field to display and select a start date and time for the event, and then click Okay
  • click in the End field to display and select an end date and time for the event, and then click Okay
  • enter one or more Email addresses for attendees
  • optionally enter a Location
  • and then click Submit.

In a team room, you can enter the @google_calendar create Bot command to invoke and configure this task.

You can setup message notifications to your Kore.ai account using a Google Calendar web service. Click , click Get notified when…, and then click one of the Google Calendar web services described in the following table.

TASK TO CONFIGURE THIS TASK…
Event Update In the Setup Task dialog,

  • optionally customize the default Task Name 
  • optionally customize the default Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.
Weekly Calendar Event In the Setup Task dialog,

  • select a Time Zone
  • optionally customize the default Task Name
  • optionally customize the default Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.
Daily Calendar Event In the Setup Task dialog,

  • select a Time Zone
  • optionally customize the default Task Name
  • optionally customize the default Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.

Next Steps

After Google Calendar is configured as web service, when any of the events occur in Google Calendar, a message is displayed on the Bots page in Kore.ai Messenger.

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