Chatbot Overview
Conversational Bots
Intents & Entities
Intelligent Bots
Kore.ai's Approach
Kore.ai Conversational Platform
Bot Concepts and Terminology
Natural Language Processing (NLP)
Bot Types
Bot Tasks
Starting with Kore.ai Platform
How to Access Bot Builder
Working with Kore.ai Bot Builder
Building your first Bot
Getting Started with Building Bots
Using the Dialog Builder Tool
Creating a Simple Bot
Release Notes
Latest Updates
Older Releases
Bot Builder
Creating a Bot
Design
Develop
Dialog Task
Working with User Intent & Dialog Node
Working with Entity Node
Supported Entity Types
Working with Composite Entities
Supported Time Zones
Supported Colors
Supported Company Names
Working with Message & Confirmation Nodes
Working with Service Node
Implementing Custom Authentication
Enabling 2-way SSL for Service nodes
Working with Script Node
Working with Agent Transfer Node
Working with WebHook Node
Defining Connections & Transitions
Managing Dialogs
Prompt Editor
Context Object
Session and Context Variables
Action & Information Task
Working with Action Tasks
Working with Information Tasks
Establishing Flows
Alert Tasks
Working with Alert Tasks
Managing Ignore Words and Field Memory
Knowledge Tasks
Building Knowledge Graph
Importing and Exporting Bot Ontology
Knowledge Extraction
Natural Language
Overview
Machine Learning
ML Model
Fundamental Meaning
Knowledge Graph Training
Traits
Ranking and Resolver
NLP Detection
NLP Settings and Guidelines
Bot Intelligence
Dialog Management
Context Management
Amend Entity
Multi-Intent Detection
Default Conversations
Channel Enablement
Test & Debug
Talking to Bot
Utterance Testing
Batch Testing
Recording Conversations
Publishing your Bot
Analyzing your Bot
Overview
Dashboard
Conversation Flows
Bot Metrics
Advanced Topics
Bot Authorization
Language Management
Collaborative Development
IVR Integration
Universal Bots
Defining
Creating
Customizing
Enabling Languages
Smart Bots
Defining
Sample Bots
Github
Asana
Travel Planning
Flight Search
Event Based Bot Actions
Sentiment Analysis
Tone Analysis
Sentiment Management
Bot Settings
Bot Functions
General Settings
PII Settings
Customizing Error Messages
Bot Management
API Guide
API Overview
API List
SDKs
SDK Overview
SDK Configuration
SDK Security
SDK App Registration
Kore.ai Web SDK Tutorial
Message Formatting and Templates
Mobile SDK Push Notification
Using the BotKit SDK
Installing the BotKit SDK
Events for the BotKit SDK
Functions for the BotKit SDK
BotKit SDK Tutorial – Agent Transfer
BotKit SDK Tutorial – Flight Search Sample Bot
Using an External NLP Engine
Web Socket Connect & RTM
Bot Administration
Bots Admin Console
User Management
Managing Your Users
Managing Your Groups
Role Management
Bots Management
Enrollment
Inviting Users
Sending Bulk Invites to Enroll Users
Importing Users and User Data
Synchronizing Users from Active Directory
Security & Compliance
Overview
Using Single Sign-On
Cloud Connector
Billing
Bot Store
Overview
Creating a Kore.ai Bot Account
Adding a Kore.ai Bot
Choosing a Channel for a Bot
Interacting with a Kore.ai Bot
Setting Up Web Service Alerts
Setting Up RSS Alerts
Setting Up the Kore.ai Webhook Bot
Custom Kore.ai Bots
Bots for your Customers FAQs
Bots for your Workforce FAQs
Adding Bots
Contacting Kore.ai Support
Setting Up Filters
Bot Store Settings
  1. Home
  2. Docs
  3. Bots
  4. Bot Store
  5. Adding Bots
  6. Adding a Twitter Bot

Adding a Twitter Bot

Kore.ai provides integration for a built-in Twitter Bot that you can use to display message notifications and execute tasks directly from Kore.ai Messenger or your supported channel. To use the Twitter Bot, you just need to add the Bot to your channel, and then configure the settings for the Bot, such as authentication to access Twitter, and the notification messages that you want. For more information about other Kore.ai Bots, see Adding Bots.

About the Kore.ai Bot for Twitter

DIYTwitterLogo2Twitter is a social networking site that enables users to send and read short 140-character messages called “tweets.” You can use this Bot to tweet, retweet, send a direct message, and receive tweets from the people you follow in your messaging channel.

Integration Type Web Service – Connect to this Bot using a web service integration where Kore.ai polls the service for updates based on a specified interval.
Category Social Network – This Bot is available in the Kore.ai application in the Social Network category.
Channels Kore.ai – This Bot is available in the Kore.ai Messenger application.
Spark – This Bot is available in the Cisco Spark application.

Configuring Twitter 

To configure web service tasks, you need to add the Twitter Bot from the Kore.ai Bot Store, and then setup the task.
To setup a Twitter task, click Connect to Twitter, enter the Twitter URL for your company, for example, https://api.twitter.com, your Twitter account ID, your password, and then press Enter.
After you are connected, you can perform tasks for Twitter directly from your channel and setup message notifications to get notified in the your messaging channel when an event occurs in Twitter.
The following table describes Twitter tasks that you can integrate with your supported channel.

TASK TO CONFIGURE THIS TASK…
Follow User In the Perform Task dialog,

  • enter a Username to Follow
  • and then click Submit.

In a team room, you can enter the @twitter follow Bot command to invoke and configure this task.

Retweet In the Perform Task dialog,

  • enter an Id of Tweet/Status
  • and then click Submit.

In a team room, you can enter the @twitter retweet Bot command to invoke and configure this task.

Send Direct Message In the Perform Task dialog,

  • search for a User Name
  • enter a Message to Send
  • and then click Submit.

In a team room, you can enter the @twitter DM Bot command to invoke and configure this task.

Tweet In the Perform Task dialog,

  • enter Your Message to Tweet
  • and then click Submit.

In a team room, you can enter the @twitter tweet Bot command to invoke and configure this task.

Unfollow User In the Perform Task dialog,

  • enter a User Name to Unfollow
  • and then click Submit.

In a team room, you can enter the @twitter unfollow_user Bot command to invoke and configure this task.

You can setup message notifications to your messaging channel using a Twitter web service. Click , click Get notified when…, and then click one of the Twitter web services described in the following table.

TASK TO CONFIGURE THIS TASK…
New Tweets In the Setup Task dialog,

  • optionally, click the gray box in Filters to setup one or more filters to prevent message notifications for specified criteria. You can filter on one or more of the following:
    • Notify me only when certain users tweet. Enter at least three characters of the user name
    • Notify me only when a tweet contains certain words or phrases
    • Click Done to save the filter. For more information, see Setting up Filters. 
  • optionally customize the Task Name 
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.
New Follower In the Setup Task dialog,

  • optionally customize the Task Name
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.
User Mention In the Setup Task dialog,

  • optionally customize the Task Name
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.
New Retweets In the Setup Task dialog,

  • optionally customize the Task Name
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.

Next Steps

After Twitter is configured as web service, when any of the events occur in Twitter, a message is displayed on the Bots page in Kore.ai Messenger or in your supported messaging channel.

Menu