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  5. Security & Control
  6. Defining a Password Policy

Defining a Password Policy

On the Kore.ai Password Policy page in the Security & Control module of the Bots Admin Console, you can define and enable minimum password length, requirement for inclusion of special characters, and password expiration policies for Kore.ai account passwords used to log on Kore.ai when Single Sign-On (SSO) is not used.

Kore.ai password policies give you the capability to ensure all Kore.ai account passwords of users in your account are complex and secure.

You can define password policies to ensure users of your account create and use complex passwords. Long passwords with numerical, alphabetical, and special characters can help to prevent access to Kore.ai accounts by malicious attackers.

The following illustration shows the controls on the Password Policy page in the Security & Control module of the Bots Admin Console.

Security Module Password Policy Page

Password Policy Page Controls

The following table describes Password Policy page controls.

COLUMN DESCRIPTION
Minimum Password Length Defines the minimum number of characters you can use in a Kore.ai password
Include Numeric Values Enables or disables the requirement of numerical characters in a Kore.ai password.
Include Alphabets Enables or disables the requirement of alphabetical characters in a Kore.ai password.
Enforce UPPER CASE Letters Enables or disables the requirement to have upper case letters in a Kore.ai password.
Enforce lower case Letters Enables or disables the requirement to have lower case letters in a Kore.ai password.
Include Special Characters Enables or disables the requirement of special characters in a Kore.ai password. Valid special characters are:

! – Exclamation mark
@   At Symbol
#   Number symbol
$   Dollar symbol
^  Caret symbol
&   Ampersand
*   Asterisk
_   Underscore
   Hyphen
   Double quotes

Enable a password expiration policy Enables or disables password expiration. If enabled, you can define a password validity period and expiration notification.
Apply this change to existing users Enables or disables password reset for all managed users in the domain.

In This Section

Next Steps

A new password policy takes effect at the next managed user log on. For more information, see Create a Password Policy.

If you are already using Single Sign-On and want your managed users to log on using passwords defined by a password policy, you must first disable SSO. For more information, see Enable Password Policies.

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